Learning to deal with conflict effectively in an ever-changing business climate is a powerful tool for team leaders and managers. Conflict arises daily and can quickly escalate making the workplace unproductive, begrudging, and even hostile. The objective of this workshop is to provide expert-led content and activities designed to support business people and managers to resolve conflict and solve problems quickly, effectively, and methodically.
In this workshop, our expert instructor will cover conflict resolution in a six-step process designed to address conflict, practical strategies for dealing with difficult personalities, and effective problem-solving.
Additional workshop milestones:
- Mastering personalities – Utilizing ColorCode Analysis
- Understanding and assessing issues and problems quickly
- Learning to forecast the value of problem-solving
- Team and group dynamics and conflict resolution
- Recognizing options to minimize escalations
- Communicating to win
Handouts, Materials, Supplies
We provide both printed and digital content to support all workshop activities and content.
To maximize effectiveness, we provide pre-workshop content online via chairmansacademy.com to prepare the workshop participants with the following:
- Overview of course objective
- Key terms
- Milestones & Modules
- Case study material
Upon request, we can provide a panel of one to two experts practitioners that can present to and take questions from workshop participants.
Instructors are MBA and/or Ph.D. level instructors with more than five years of business training experience.
Specifically, for this course, we use ColorCode personality science for student personality assessments.